What Is The Difference Between Commercial And Enterprise?

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Before we talk about the difference between commercial and enterprise, let’s talk about what they are. An enterprise is an organization that operates commercially, especially one having considerable size and scope. An enterprise is a business, corporation, organization, or government department that employs a sizable staff and often has multiple branches in multiple locations. A commercial business is a legal entity that sells its products or services to the general public.


Many businesses are called enterprises, but they aren’t. They’re just big businesses but aren’t considered an enterprise. Size is a significant factor in determining the difference between commercial and enterprise. To determine the difference between commercial and enterprise, you must look at the size of its customer base and how it compares to its competitors. It is an enterprise if it has a more extensive customer base than most of its competitors and can compete with other enterprises and small businesses.


If a company has a large customer base and can make it profitable, then it does not need to be close to the people who use its services. This is where the location comes in. A company does not have to be close to the businesses that use its products or services but needs centralized staff and systems.


An enterprise advertises itself through its products, services, and its style of customer service. Commercial businesses market themselves using their brand name. They rely on their brand to sell their products or services without talking about them. Enterprise firms rarely rely on word-of-mouth advertisements when selling. They use television, video, radio, and print advertisements. Commercial businesses use word-of-mouth advertising to sell their product.

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Customer Service

The main difference between an enterprise and a commercial business is how they handle customer service. Commercial businesses focus on speed and efficiency, while enterprises focus on their customers’ needs. If the staff of an enterprise does not know the answer to a question, they will find the right person in their company who does know the answer and pass your information along to them so that they can get back to you.

Product Range

In commercial businesses, the product range is minimal. The smb sales approach is usually through one or two products sold via a website or in stores. Large enterprises are more likely to sell multiple products. The concept of offering various products allows them to compete in online and offline markets with different services and products. Enterprise companies also tend to release new products yearly and try to innovate on every single one.

High Risk-Taking Ability

The risk-taking ability of an entrepreneur is very high in enterprises. Regarding brand building, enterprise companies are more likely to take risks with their product, as they know that their customer base will react favorably. They are also more likely to compete with other companies by copying their products and shaking up the market. Enterprise companies will change their business model based on the needs of their customers. In contrast, a commercial company will bring out another version of its product or offer the same thing year after year.


Quality is a significant factor determining whether this legal entity is commercial or enterprise. Though it does not matter as much in a commercial business as it does for an enterprise, customers still expect it to be of high quality if something goes wrong with the product. It is especially true of Enterprise companies because they offer superior services. In enterprises, every customer is valued, and customer satisfaction is guaranteed. They provide quality services and better products than their competitors and offer a far much better buying process.

Product Development

Enterprise companies are more likely to start product development in-house. They also have a permanent team to focus on R&D, who can create and maintain the lead in their market. Commercial businesses, however, don’t have this luxury. Usually, product development is outsourced, and some are done by freelancers or employees working at home, so it is not as streamlined or efficient as an enterprise company’s R&D department.

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Enterprise Sales

At Kennected, we understand that the sales strategy of enterprises is more aggressive and is more likely to lead to quick sales and, often, high profits. Although commercial companies may have aggressive marketing strategies, in the end, their products determine what happens with sales. Enterprise businesses sell their products at higher prices than they are worth. They also sell their products in a short time to generate as much profit as quickly as possible.

Market Dominance

Commercial businesses cannot offer the same quality service to all their customers. As a result, they usually prioritize some of their customers over others. This is because these organizations don’t have sufficient resources to offer high-class service at all times. Enterprise companies will treat all their clients equally and respect them, whether they are ready to pay. Enterprise companies are willing to go all the way for their customer’s satisfaction, even if it means making a loss on one of their products.

Business Model

The business models of these legal entities can be different for commercial and enterprise businesses. Enterprise businesses focus on customer satisfaction, employee satisfaction, profit margin, and other metrics that are not as important to smaller businesses. This is why many smaller business owners say it is easier to run sole proprietorships than an enterprise. It takes much work to ensure that your employees and customers are delighted with the service or products, smb sales, and the buying process you provide.


Enterprise companies work with several industries, the most common being finance, health care, insurance, and technology. A commercial company operates in a niche area located within one industry or may provide a specific service to one industry alone. Commercial companies can operate effectively without much effort in such industries with meager competition.

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Costs and Revenue

A commercial company will need to spend money to pursue its customers. It will spend money on the equipment needed to run its business, the workers needed to help fulfill its orders, and the advertising it uses to reach out to potential customers. An enterprise doesn’t need as much money for these things because it has a more extensive customer base and can compete with multiple businesses at once. The revenue of a commercial business is not as stable as an enterprise’s. Still, the revenue of an enterprise is much more stable and allows them to compete with multiple businesses.

At Kennected, we understand the need to increase brand awareness by reaching more people or boosting your revenue by increasing customer loyalty and engagement with your brand. Not all businesses have in place lead generation and video marketing software available. We present a transparent and honest framework for your business or enterprise product marketing strategy. Contact us today to get started.

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