As remote workers and hybrid offices become more popular, workplace technologies are essential to keep teams and businesses connected.
While technology has been instrumental in business for a few decades, the past few years have seen an increased reliance on software and connectivity platforms.
A recent article by the World Economic Forum highlights the importance of workplace technology and how implementing it can make a world of difference.
“From the “Great Resignation” to “Quiet Quitting”, the tight job market has strengthened worker power and created a lively public debate about job quality. Now, workers want a voice when their employers adopt new workplace technologies. Employers who force technology on employees without considering unintended consequences are likely to create an unhappy workforce. Workers will embrace new technologies if they are consulted on how technology could make their jobs easier.
At its worst, workplace technology that enables algorithmic management, automated scheduling, or employee surveillance has made jobs more stressful and dangerous in warehouses, call centers and trucking. Worker advocates have responded by calling such tools an attack on worker privacy, autonomy, and civil liberties. A recent survey showed that half of US tech workers would quit if their employers used monitoring tools. This is bad news given that another survey showed that 60-70% of large employers want to implement monitoring technologies over the next three years.
At its best, workplace technology frees up employees for creative tasks, improves productivity, enables flexible work, and saves companies money. There are two emerging strategies worth watching that can make workplace technologies beneficial for employers and employees. These are collaborations with labor unions, and the public interest technology technique known as co-design.
Collaborative practices need significant investments of time and resources. Some employers may be willing to accept the bad press and quit rates, but smart employers will see there are long-term benefits to involving workers when adopting workplace technologies.”
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The important message here is that businesses should be consulting frequently with their employees to see how effective their technology is.
While the C suite of any given company has a lot of responsibilities, they are also responsible for ensuring that their employees are able to do their jobs well and without any technical problems.
With this open mindset and frequent communication, businesses can improve their technology and the effectiveness of their employees simultaneously.
Focusing on productivity, accessibility, ease of use, and safety is essential for workplace technology, and for technology usage in general.
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